Insurance Claim Process

From Roof to Foundation – Comprehensive Home Solutions!

Insurance claim approval process

  1. Allow Keaton Construction to inspect your roof for possible storm damage.
  2. If damage is found, we will walk you through the process of filing a claim.
  3. Our team will help you file your claim and obtain your claim number. We will meet your adjuster on-site and will advocate on your behalf to ensure you are approved for the storm damages to your home.
  4. When your adjuster has written their repair estimate, we will either complete the job for their estimated cost or we will negotiate with the adjuster on an agreeable cost.
  5. Next, we will meet with you to select a roof shingle and discuss the job start dates and the overall job process.

Claim Your Insurance

Follow our simple Insurance claim approval process

1.  Have your roof inspected by a Keaton Roofing Representative to confirm you have damage.

2. Call the Claims Service Department at your insurance company. They should have all your information on file. If you do not have or recall your insurance policy number, most insurance companies can process your claim with your name and address.

3. Keep in mind your claim number, it will be needed on the form submission.

4. Call your Keaton Representative with your claim number and any information shared with you about your adjuster appointment.

  • A Keaton Roofing Rep will meet with your insurance claims adjuster to ensure you are approved for all the damages to your property.
  • Once your claims adjuster has approved your roof replacement they will prepare their initial estimate for the project. We will negotiate with your insurance company to reach an agreeable price ensuring that you will have
    no cost other than your deductible. (exceptions – no code coverage or ACV policy)

5. After we reach an agreement with your insurance company, your Keaton Roofing Representative will contact you to schedule your Shingle Selection. During this 30-minute appointment, we will:

  • Go Over the insurance paperwork and the remaining steps of the process.
  • Select your roof materials (including the style of shingles and colors).
  • Discuss the specific details of your roof project.
  • Inform you of the current production schedule, and when you can expect our Production Team to deliver your materials and build your roof.

AAA 800-207-3618
Allied 800-282-1446
Allstate 800-326-0950
Am. Strategic 866-274-8765
Ameriprise 800-872-5246
AmFam 800-692-6326
Amica 800-242-6422
Auto-Owners 888-252-4626
County Fin. 800-208-9404
Encompass 800-588-7400
Farmers 800-435-/746
Hartford 877-805-9918
Liberty Mutual 844-639-8871
Metlife 800-854-6011
Nationwide 800-421-3535
OBE First 800-822-2997
Safeco 866-450-9215
Shelter 800-743-5837
State Farm 844-458-4300
Travelers 800-252-4633
USAA 800-531-8722

They may ask if you know your roof is damaged. Just let them know that a Keaton Roofing Representative has inspected your roof and you would like to file a claim.

Fill out the information below and follow the instructions listed.

Our Insurance Partners

These Insurance Companies Prefer Us Over The Competition

American Claims Management
American Family
American Modern
American Strategic
Amrisc Group
Best Buy Co, Inc.
Brit Global – ASC
Brit Global – NARS
California Casualty
Central Insurance
CJW Associates
Country Financial
Crawford Global Technical Services
Crawford London Hub
Crawford Virtual
Discount Tire
EMC Insurance Companies
Esurance Property and Casualty

Everest Insurance
Farmers Insurance
Farmers Insurance – Claims Workplace Solutions
Federated Insurance
Grange Insurance
K2 Claims Services
Kemper Insurance
Liberty Mutual Insurance
National General Insurance
Nationwide Private Client
Next Insurance
North Star Mutual Insurance
Progressive Auto Insurance
Safeco Exterior
Sedgwick Direct
Selective Insurance
State Farm
Stillwater Insurance Group
The Hartford
Velocity Claims
Westfield Insurance

Request an inspection

Free Inspections

Let us inspect your property at no charge. Let us help you determine if you have a reason to file an insurance claim and possibly save you from spending thousands of dollars out of pocket.

Free Inspection

We offer free roof inspections and estimates for your property.

Best Quality

We are a preferred/vetted contractor for 47 insurance companies who guarantee our work for 5 years.

Lifetime Support

We will be by your side to assist you throughout the insurance claim process

Get in touch today

Request an inspection

In particular, we want to commend Malik O for his outstanding service. His friendly demeanor, coupled with his in-depth knowledge of roofing, made us feel confident and reassured every step of the way. He went above and beyond to address any concerns we had and ensured that the project was completed to our utmost satisfaction.
Chris Harris
One aspect that truly stood out was the excellent customer service provided by the team. They were attentive to our needs, answered all our questions, and kept us informed throughout the process. It was clear that they genuinely cared about ensuring our satisfaction.
Emily Sem
Recently, we had the pleasure of utilizing Keaton Construction & Roofing’s roofing services, and we couldn’t be happier with the outcome. From start to finish, the experience was seamless and professional. The team’s expertise in roofing was evident from the moment they arrived, and they tackled our project with precision and care.
Alex Ronald